Privacy Policy

1. Introduction and Scope

Skytta Construction LLC respects the privacy of every person who contacts the practice, visits the website or takes part in a construction project. This Privacy Policy describes the categories of information we collect, the reasons we collect them, the way we store and protect them, and the choices available to you. It applies to the website at skyttaconstruction.buzz and to all communications and services delivered by the practice.

Skytta Construction operates as a computer integrated systems design and construction delivery practice. That means much of the information we handle is technical in nature, covering sites, drawings, dimensions, specifications and project correspondence. This policy covers that technical information alongside the ordinary personal details you would expect a construction business to hold, such as names, contact details and company roles.

The policy is written in plain English and is intended to be read without specialist legal knowledge. If you have difficulty understanding any part of it, please contact us using the details at the end of this page and we will explain the relevant point in plain terms. By using the website, submitting an enquiry or engaging the practice, you acknowledge that you have read this policy.

This policy does not create rights beyond those granted by applicable law, and it does not replace any contractual terms agreed separately with a client or supplier. Where a signed contract contains privacy obligations that differ from this policy, the contract governs the specific project relationship while this policy continues to describe our general practice.

2. Who We Are

The data controller responsible for the information described in this policy is Skytta Construction LLC. The practice is registered and operates from the following address:

You may reach the practice by email at estimates@skyttaconstruction.buzz or by telephone at +85263046368. The estimate desk handles privacy enquiries in the first instance and will direct any specialist question to the appropriate member of the team. We aim to respond to privacy enquiries within thirty days of receipt.

Where this policy refers to we, us or our, it means Skytta Construction LLC. Where it refers to you, it means any individual whose personal information we handle, including website visitors, prospective clients, employees of clients and suppliers, and site visitors.

3. Information We Collect

We collect several categories of information in the course of running the practice. The categories depend on how you interact with us, and we do not collect more than we need for the purpose at hand.

Identity and contact information

This includes your name, company name, job title, email address, telephone number and postal address. We collect these details when you enquire about a project, request an estimate, attend a site meeting or correspond with the team.

Project and technical information

This includes site addresses, drawings, specifications, measured survey data, photographs of existing conditions, schedules of works and correspondence about delivery. Technical information is central to our work and is handled with the same care as personal information, especially where a project concerns a private residence or an occupied building.

Financial and commercial information

This includes billing details, purchase order references, tender returns from subcontractors and payment records. We collect it to prepare estimates, raise invoices and manage the commercial side of a project.

Website and device information

This includes the pages you visit, the time and date of your visit, the browser and device type you use, and the approximate region from which you connect. This information is collected in aggregate and helps us keep the website working reliably.

Communications content

This includes the content of emails, enquiry form submissions, meeting notes and telephone records that we keep to manage a project or respond to a request.

4. How We Obtain Information

Most of the information we hold comes directly from you. You provide it when you complete the enquiry form on the contact page, send an email to estimates@skyttaconstruction.buzz, call +85263046368, or meet our team on site. You also provide information when you engage the practice and exchange drawings, specifications and project correspondence.

Some information is generated automatically when you use the website. Basic technical records such as page requests and browser type are created by the web server as part of normal operation. These records help us understand which parts of the site are used and whether anything is failing.

We may also receive information from third parties in the ordinary course of business. Examples include a client who introduces a colleague, a supplier who provides a reference, a public authority that issues a permit containing contact details, or a subcontractor who responds to a tender. Where we receive personal information from a third party, we use it only for the purpose for which it was shared and we handle it under this policy.

We do not purchase personal information from data brokers, and we do not acquire contact lists for marketing purposes.

5. How We Use Information

We use personal information only for purposes that are connected to our work and that a reasonable person would expect. The principal uses are set out below.

• Responding to enquiries and preparing estimates, proposals and tender documents.
• Delivering construction, retrofit, fit-out, site development and owner representation services.
• Coordinating design, procurement, surveying and site activity across a project.
• Scheduling meetings, site visits, inspections and deliveries.
• Issuing invoices and managing payments, accounts and commercial records.
• Maintaining health, safety and site access records as required by law.
• Complying with building regulations, planning conditions and other legal duties.
• Improving the website and understanding how visitors use it.
• Protecting the practice and its clients against fraud, disputes and liability.

We do not use personal information for automated decision making that produces legal effects, and we do not sell personal information to any third party. We do not use your details to send marketing messages unless you have asked us to do so, and you may withdraw that request at any time.

6. Lawful Bases for Processing

Where the law requires us to identify a lawful basis for handling personal information, we rely on one or more of the following grounds.

Performance of a contract

We process information because it is necessary to enter into or perform a contract with you. Preparing an estimate, delivering a project and paying suppliers all fall within this basis.

Legitimate interests

We process information because it is necessary for our legitimate interests in running a construction practice, provided those interests are not overridden by your rights. Managing enquiries, maintaining business records and improving the website rely on this basis.

Legal obligation

We process information because the law requires it. Health and safety records, tax records and certain building compliance documents fall within this basis.

Consent

Where we rely on consent, for example to send occasional project updates, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Where you provide information that is necessary for a contract, and you choose not to provide it, we may be unable to prepare an estimate or deliver the requested service. We will tell you at the time if that is the case.

7. Tender and Estimating Data

Tendering and estimating require the exchange of a significant amount of information. When you invite the practice to price a project, we hold the drawings, specifications, schedules and correspondence you provide, together with our own measurements, assumptions and cost build-ups. This material is treated as confidential commercial information and as personal information where it identifies individuals.

We share tender documents only with the members of our team and the specialist suppliers or subcontractors who need them to prepare a price. Those parties are asked to keep the material confidential and to use it only for the purpose of the tender. Where a tender is unsuccessful, we may retain the material for a reasonable period to answer queries and to meet record keeping duties, after which it is deleted or archived.

If you are a subcontractor submitting a tender to us, we hold your contact details, pricing and supporting documents so that we can evaluate the return and, if successful, place an order. We do not pass your pricing to competing tenderers.

8. Project and Site Records

Construction projects generate detailed records. These include site diaries, progress photographs, inspection reports, dimensional surveys, snag lists and as-built documentation. Where these records contain personal information, such as a name on a permit or a face captured in a progress photograph, we handle them under this policy.

Site access records are kept for health and safety reasons and may include names, companies, induction dates and times of attendance. These records are retained because the law requires us to demonstrate that everyone on site was properly inducted and authorised. Where a project involves an occupied building, we take care to limit photographs and records to what the work requires.

On completion, project records are compiled into a handover set for the client and a retention set for the practice. The retention set supports warranty obligations, defect resolution and any future dispute. It is stored securely and access is limited to the team members who need it.

9. Cookies and Tracking

The website uses a limited set of cookies and similar technologies. Essential cookies allow the site to function correctly, for example by remembering the state of the navigation menu during a visit. These cookies do not identify you personally and are necessary for the site to work as intended.

We may use aggregate analytics to understand how visitors move through the site, which pages are read and where visitors leave. Aggregate analytics do not build a profile of an identifiable individual and are used only to improve the content and structure of the site.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can set your browser to warn you before a cookie is stored. Blocking essential cookies may affect the way the site behaves, but the content remains available to read.

The site does not use advertising cookies and does not participate in cross-site behavioural advertising networks.

10. Sharing and Disclosure

We share personal information only where it is necessary and only with parties who need it. The main categories of recipient are described below.

• Members of the Skytta Construction team working on the relevant enquiry or project.
• Subcontractors, suppliers and consultants who must receive project information to deliver their part of the work.
• Professional advisers such as lawyers, insurers and accountants who support the practice.
• Public authorities where the law requires disclosure, such as building control, planning or health and safety bodies.
• Service providers who host the website, manage email or provide information technology support.

We do not sell, rent or trade personal information. Where a disclosure is required by law, we will disclose only the information requested and will tell you about the request unless we are legally prevented from doing so.

If the practice is ever restructured, merged or transferred, information may be passed to a successor organisation. Any successor would be bound by this policy in respect of information collected before the transfer, and we would notify affected individuals where the law requires it.

11. Service Providers

Like most businesses, we rely on a small number of external providers. These may include a web hosting company, an email provider, an accounting platform and information technology support. Each provider receives only the information needed to perform its function, and we choose providers that offer appropriate security and confidentiality commitments.

Where a provider acts as a processor on our behalf, we require it to handle personal information only on our instructions and to protect it with suitable technical and organisational measures. We review these arrangements periodically and take reasonable steps to ensure that providers continue to meet our expectations.

If you would like to know which categories of provider are currently used for a particular purpose, please contact the estimate desk and we will explain the arrangement without disclosing commercially sensitive details.

12. International Transfers

Skytta Construction LLC operates from the United States, and our primary records are held there. Some service providers may store information in other countries as part of their normal infrastructure. Where information is transferred across a border, we take reasonable steps to ensure that it continues to receive an appropriate level of protection.

Those steps may include selecting providers that apply recognised safeguards, limiting the information transferred to what the service requires, and putting contractual commitments in place where appropriate. If you would like more detail about the safeguards that apply to a particular transfer, please contact us.

Because we are a construction practice rather than a data intensive business, the volume of international transfer is modest and generally limited to email, website hosting and accounting services.

13. Retention of Information

We keep personal information only for as long as it is needed. The retention period depends on the purpose and on any legal duty that requires us to keep a record.

• Enquiries and estimates that do not proceed are normally retained for up to two years and then deleted.
• Project records are retained for the duration of the warranty period and for a reasonable period afterwards to support defect resolution and disputes.
• Financial records are retained for the period required by tax and accounting law.
• Health and safety records are retained for the period required by the relevant regulations.
• Website technical records are retained for a short period and then overwritten.

When information reaches the end of its retention period, we delete it or, where deletion is not immediately possible, we archive it securely and restrict access until deletion is completed. We review retention on a regular basis so that records do not accumulate without purpose.

14. Security Measures

We protect personal information with a combination of technical and organisational measures. Access to project and client records is limited to team members who need it for their work. Accounts are protected by authentication, devices are kept updated, and portable storage of sensitive material is minimised.

Electronic records are held on systems that are backed up and monitored. Paper records, where they exist, are stored in locked cabinets at the field office. Correspondence containing sensitive information is handled with discretion, and we avoid sending confidential material over channels that are not appropriate for it.

No system can guarantee absolute security. If a security incident occurs that is likely to result in a risk to your rights, we will investigate promptly and notify you and any relevant authority as required by law. We will also take steps to prevent a recurrence and to reduce any harm.

15. Your Privacy Rights

Depending on where you live, you may have a number of rights in relation to your personal information. We honour these rights for everyone who contacts us, wherever they are based, as a matter of good practice.

• The right to be informed about how we use personal information.
• The right to access the personal information we hold about you.
• The right to request correction of information that is inaccurate or incomplete.
• The right to request deletion of information where there is no continuing lawful reason to hold it.
• The right to restrict or object to certain processing.
• The right to data portability where processing is based on consent or contract.
• The right to withdraw consent at any time where consent is the basis for processing.
• The right to complain to a supervisory authority about our handling of your information.

To exercise any of these rights, contact the estimate desk using the details at the end of this page. Please describe your request clearly so that we can respond efficiently. We may ask for proof of identity where necessary to protect your information. We will respond within the period required by applicable law, and we will not charge a fee unless a request is manifestly unfounded or excessive.

If you are dissatisfied with our response, you may raise the matter with the relevant supervisory authority in your jurisdiction. We would appreciate the opportunity to resolve the issue directly first.

16. Privacy for Children

The services described in this policy are business and construction services that are not directed at children. We do not knowingly collect personal information from children. Where a project presents a particular reason to consider the interests of a child, for example a project at a school or a community facility, we take additional care and work within the policies of the organisation responsible for those premises.

If you believe that a child has provided personal information to us, please contact the estimate desk and we will investigate. Where information has been collected from a child without appropriate consent, we will delete it promptly unless we are required to retain it by law for a specific and limited purpose.

Parents and guardians who have questions about how the practice handles information relating to young people are welcome to contact us at any time.

17. Third Party Links

The website may contain links to other websites, for example a mapping service, a supplier site or a public authority page. This Privacy Policy applies only to our own website and our own handling of information. It does not cover websites that we link to, even where those websites relate to a project.

We encourage you to read the privacy information published by any third party website you visit through a link from our site. We are not responsible for the content, security or privacy practices of third parties, and a link does not imply that we endorse the way they handle personal information.

Where a third party embeds content on our website, that provider may set cookies or collect information under its own policy. We limit such embeds wherever possible and prefer functionality that keeps your information within our own site.

18. Changes to This Policy

We review this Privacy Policy regularly and update it when our practices, technology or legal obligations change. When we make a material change, we will update the effective date at the top of the page and, where appropriate, provide a more prominent notice on the website.

We encourage you to review this page periodically so that you remain aware of how the practice protects personal information. Continued use of the website or continued engagement with the practice after an update indicates that you have read the revised policy.

Historic versions of this policy are retained internally so that we can demonstrate how we handled information at a particular time. If you would like to know which version applied at a specific date, please contact us and we will assist.

19. How to Contact Us

If you have any question about this Privacy Policy, or if you wish to exercise a right described in it, please contact Skytta Construction LLC using the details below. The estimate desk handles privacy matters and will route your enquiry to the appropriate person.

We take privacy seriously and will deal with your enquiry promptly and courteously. Where we cannot resolve a matter to your satisfaction, we will explain the reasons clearly and set out the options available to you.